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Business System Analyst

Business System Analyst

job details:

  • location:Basking Ridge, NJ

  • date posted:Tuesday, October 9, 2018

  • job type:Contract

  • industry:Professional, Scientific, and Technical Services

  • reference:649903

job description

Business System Analyst

job summary:

As a Business/System Analyst, you are responsible for formulating and delivering end-to-end digital experience in line with strategic business objectives.

location: Basking Ridge, New Jersey

job type: Contract

work hours: 8am to 5pm

education: Bachelors

responsibilities:

We are looking for unconventional thinkers and doers who can innovate and manage large-scale integration projects:

  • Lead cross-organizational discussions to identify root cause and resolve complex customer issues

  • Develop and publish process metrics to improve performance of M2M operations.

  • Facilitate strategic discussions and brainstorm improvement opportunities with M2M operational teams

  • Perform data analysis to identify root cause of operational issues.

  • Re-design existing processes to streamline M2M operations. - Develop workflow and process map diagrams to drive detailed requirements and discussions

  • Host requirement sessions with user communities and document detailed requirements in one or more of the following areas: sales operations, contracting, customer MPN onboarding, Open Development device certification, FOTA, VPP partnership, ThingSpace self-care, provisioning and activation.

  • Interface with IT and PMO organizations to develop system enhancements - Manage delivery timeline to implement and streamline M2M processes. - Manage activities to introduce new processes and systems to operations

  • Monitor process performance to drive improvement and ongoing process/system enhancements

qualifications:

REQUIRED: - Bachelor's or Master's Degree in technical field including CS/System Engineering

  • Analytical skills and experience in developing user stories, and data modeling - Demonstrated facilitation and project management capabilities with track record of accomplishing goals on deadline

  • Excellent written and verbal communication skills

  • Energetic and proactive with a strong sense of urgency - Strong multi-tasking skills with attention to detail

  • Ability to present complex ideas in simple terms and obtain buy-in from stakeholders

  • Ability to translate market/customer needs into well-conceived, cost effective solutions and proposals

  • Ability to effectively interact with all levels of management across various organizations

  • Technical aptitude with good understanding of IT, finance, contracting, onboarding, private network, revenue assurance, provisioning and device/network management processes

Knowledge of one of more systems: , MyBiz/VEC, SalesForce. com, ThingSpace Manage, M2M Operational Center, OD Portal, DMD, UWS/IoT Order Flow, Vision/CPI.

  • Proficiency in JIRA, Agile Process, Microsoft Word, Excel, Power Point, Visio

skills: Business/System Analyst,

digital

M2M operations.

Analytical skills

MyBiz/VEC

SalesForce. com,

ThingSpace Manage,

M2M Operational Center

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.



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