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Tax Billing Systems Manager

What you ll be doing...

This position supports the Transaction Tax department to ensure accurate billing of taxes (transactional & regulatory taxes) to Verizon s customers. The individual in this position will provide support in the building of the tax billing and exemption capability through all facets of the development lifecycle, (e. g., JADs, system testing, user testing) to ensure successful completion and implementation. The individual in this position will support billing systems tax/surcharge rules engine conversions across all current and future billing systems. This position requires that the individual analyzes tax billing and exemption changes to construct business system requirements communicating the necessary changes. Additionally, the individual may analyze the impact of tax law changes or new tax types on the billing processes & create requirements to communicate to the IT organization how the changes must be billed and reported.

The following are the key functions of the position:

  • Support/manage the implementation of billing systems conversions relating to taxing, tax regulatory taxing and standardized tax engines
  • Define/document business system requirements and partner with IT to manage the changes to the tax exemption systems processes.
  • Accountable for managing the development life cycle for changes from inception to requirements through testing and implementation
  • Test/validate tax billing & exemption system changes and post production verification support.
  • Translates business needs and legislative interpretations into business system requirements and terminology.
  • Research, analyze and resolve production issues
  • Maintain on-going data integrity and accuracy relating to reference and documentation databases.
  • Fields questions/inquiries from business partners and customer care on tax rules or billing issues
  • Builds support tools to improve processes, gain efficiencies in the taxing/regulatory process and business system requirements functions.

Other duties as assigned.

What we re looking for...

Required Experience/Skills

  • BS/ BA in Finance, Accounting or related field or 4 years work experience
  • 6+ years of relevant work experience
  • Strong data analysis and database skills. Must proficient in use of Microsoft Access and performing complex SQL queries.
  • Prior experience supporting telecom billing systems; IT process support
  • Experience supporting telecom products/offer development
  • Ability to communicate clearly and thoroughly, verbally and in writing
  • Experience in translating business needs into business systems requirements and terminology, e. g., business systems analysis background.
  • Understanding of billing processes & functions concepts

Desired Experience/Skills:

  • Self-starter, ability to work independently, motivated to investigate, research and document, team player
  • Understanding of financial operations processes and revenue accounting
  • Understanding of taxes, tax regulatory fees/surcharges and associated tax and tax regulatory concepts,
  • Understanding/knowledge of Verizon s products and services
  • Ability to follow standard processes and support; understanding of internal controls

Experience and understanding of system and database architecture concepts



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